Policies & Procedures

NOC Procedures

MegaIX Support is available via the following methods

Email – support@megaport.com

Maintenance and Outage Procedures

MegaIX Customers will be notified of maintenance events and service-affecting maintenance or outages by email.

MegaIX Operational Mailing List


Government Requests Disclosure

A list of government information requests and the action taken on them will be posted to this website if legally disclosable.

©2018 Megaport. Megaport, Virtual Cross Connect, VXC and MegaIX are registered trademarks of Megaport (Services) Pty Ltd ACN 607 432 646.

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