We’re happy to help.
Support services that are available any time, anywhere.
Need a hand with something? Get in touch with our dedicated support teams who are ready to guide you through everything from setting up your Megaport account to establishing connections on our network. We’re available 24/7 via chat, email, and phone, ready to answer your questions in real time.
Say hello to our in-house tech support team any time of the day or night. Simply log in to Megaport and click on the blue chat icon to start a conversation.
Email and Phone
With our global support system, there’s always someone to pick up the phone when you call or reply to your email quickly.
America +1 425 954 2777
Australia +61 7 3062 7601
Germany +49 32 211 121 713
Hong Kong +852 800 906 081
Japan +81 120-645-081
New Zealand +64 508 050 877
United Kingdom +44 1 202 286 622
Visit our Knowledgebase to browse our technical documentation designed to walk you through our provisioning process for cloud and data centre interconnection as well as help you with any networking queries.