We’re happy to help.
Support services that are available any time, anywhere.
Need a hand with something? Get in touch with our dedicated support teams who are ready to guide you through everything from setting up your Megaport account to establishing connections on our network. We’re available 24/7 via chat, email, and phone, ready to answer your questions in real time.
Say hello to our in-house tech support team any time of the day or night. With real-time responses and a streamlined communication system, our support people will get your issue solved and sorted before you know it. Simply log in to Megaport and click on the red chat icon to start a conversation.
Email and Phone
With our global support system, there’s always someone to pick up the phone when you call or reply to your email quickly. Feel free to get in touch with any questions you need answering.
Call: +61 7 3062 7601.
Visit our Knowledgebase to browse our technical documentation designed to walk you through our provisioning process for cloud and data centre interconnection as well as help you with any networking queries.